ISB Executive Education undertakes research on Indian governance and administration, focussing on key issues such as public service delivery, capacity building, entrepreneurship, workforce skilling, and employment generation. We contribute to the body of literature on effective pedagogy design, knowledge transfer and peer learning within the public sector, especially in the context of developing economies. Policymakers and practitioners can gain insights into building the capacities of individuals, organisations, and systems to effectively deliver public services and drive economic growth.