Operational Excellence for Leaders

Develop the capability to transform processes, people, and technology through structured improvement, disciplined execution, and a culture of continuous operational excellence.
I am interested in this programme for
2 Days
₹ 95,000 + Taxes
Financing options available
On-campus
- Overview
- Programme Highlights
- Curriculum
- What You Will Gain
- Is This Programme For You?
- Faculty
- Testimonials
- FAQs
- Contact Us
Overview
Organisations today must improve speed, quality, and resilience to compete in fast-changing markets. Operational excellence enables leaders to align strategy, processes, people, and technology to create sustained value for customers. This programme provides a structured understanding of OPEX principles, improvement models, and execution tools. Participants learn to implement Lean, Six Sigma, digital transformation, and change management to strengthen organisational performance.
In India (FT Global MBA Ranking 2025)
In Asia (FT Executive Education Open Ranking 2025)
Programmes Delivered
Leaders Nurtured
Key Takeaways
The programme equips you to:
- Understand OPEX fundamentals and align improvement initiatives with organisational goals
- Apply Lean, Six Sigma, and process-thinking tools to enhance efficiency and quality
- Use KPIs, strategy deployment, and digital transformation to drive operational performance
- Lead change effectively and build collaborative, high-performance teams
Explore the fundamentals of OPEX, its core pillars, and its impact on competitiveness. Learn how to create an OPEX roadmap that strengthens efficiency, quality, and resilience while aligning operational improvement with organisational goals.
Learn to execute strategy by crafting strategy maps and aligning people, processes, and technology. Understand how operations refine strategic choices and how to address challenges affecting both top-line and bottom-line performance.
Understand how to define, prioritise, and align KPIs with strategic goals. Learn to identify meaningful metrics, assess performance gaps, and build KPI systems that improve decision-making and drive operational effectiveness.
Examine process thinking and analysis to uncover inefficiencies and drive continuous improvement. Learn how Lean practices streamline operations, eliminate waste, and enhance overall efficiency and performance.
What You Will Gain
Is This Programme For You?
The programme is ideal for professionals driving operational capability:
- Suited for mid to senior managers in manufacturing or service-led organisations
- Relevant for people managers preparing for senior roles
- Beneficial for aspiring leaders seeking stronger OPEX and process excellence skills
Programme Eligibility: Diploma/Bachelor’s degree (10+2+3/4) or equivalent from a recognised university; Minimum 5 years post-degree work experience.

Neha Agarwal
Senior Director, TCG Digital Solutions
Anil Rao
Senior Manager, ADP
Sankara Kiran Katta
Senior Manager, Cognizant
ISB Executive Education programmes are designed for working professionals across career stages who are looking to accelerate their leadership impact, deepen domain expertise, or prepare for broader organisational responsibilities.
Our participants typically include:
- Mid-career professionals seeking functional depth or cross-functional growth
- Senior managers preparing for enterprise-level leadership roles
- CXOs and business owners looking to sharpen strategic thinking and future-ready capabilities
Time commitment varies by programme format and duration. Short-format programmes usually require a few hours per week over several weeks, while long-duration programmes may involve a higher weekly commitment over several months.
The learning experience typically includes:
- Live online sessions and/or in-person classroom sessions
- Asynchronous learning modules and readings
- Faculty-led discussions and case-based learning
- Individual assignments, group projects, and capstones
- Peer learning with a diverse cohort of experienced professionals
What are the programme fees, and are instalment or financing options available?
Payment options may include:
- One-time full payment
- Instalment plans
- Employer sponsorship or corporate invoicing
Know more about financing options here.
On successful completion of a programme, participants are awarded an official certificate issued by either ISB Executive Education or ISB Online, depending on the programme, recognising their professional development and learning achievement.
- You will receive a digital certificate for each certificate you earn. These can be shared with your organisation, potential employer, schools, or on your social media profile.
- Depending on the programme, you will also receive digital merit badges for each module you complete in your course journey. These digital badges can also be shared on social media to indicate progress.
Note: Certificate eligibility is subject to meeting attendance and assessment requirements specified by each programme.
