Essentials of Leadership Programme

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Kalyan Sarkar
Leadership
Strategy
4 min

Rethinking Leadership: What Happens When Ideas Meet Reality At ISB

At ISB Executive Education, you don’t just learn leadership frameworks; you learn to question whether they survive execution

Dr Kalyan Kumar Sarkar
PhD, Group Lead GxP Training and Learning, Novartis

I used to believe leadership was largely about clarity. If I could think faster, analyse better, and present a well-structured plan, I was doing my job well. For a long time, that belief worked, until it didn’t.

Like many professionals moving through increasingly complex roles, I became comfortable operating in environments that rewarded precision, decisiveness, and confidence. Strong presentations, clean frameworks, and logical recommendations often became the markers of good leadership. This is something most leadership training environments tend to reinforce.

But somewhere along the way, I began to realise that clarity inside a meeting room does not automatically translate into clarity on the ground. That shift became sharper during my time at the Indian School of Business, where the leadership programme went far beyond a conventional leadership course focused only on frameworks.

In one of our classroom discussions, we were analysing a strategy that looked almost impossible to challenge. The assumptions were solid, the numbers made sense, and the direction appeared convincing. Then came a simple question from the faculty: what happens when this meets reality?

Not “is the strategy right?”

Not “is the analysis smart?”

But will this still hold when people begin executing it under pressure, with limited information, conflicting priorities, and real organisational constraints?

That question stayed with me much longer than the case itself. Because the truth is, most leadership environments, even the best leadership training and leadership certificate programmes, often optimise for certainty. You are expected to have answers, move quickly, and project confidence even when situations are ambiguous. Over time, you become very good at it.

But there is also a hidden risk in that. You start trusting structured thinking more than lived reality. You begin defending ideas instead of testing them. And slowly, often without realising it, you create distance between leadership conversations and what teams are actually experiencing.

The ISB experience consistently challenged that instinct, not by replacing frameworks, but by testing their limits against real-world complexity. It is what truly differentiates this leadership programme from a traditional leadership course or leadership certification.

Every discussion pushed us to ask: what changes when this leaves the room and enters execution? And that is where the real learning began.

Leadership sits in the gap between what is designed and what is actually experienced.
Dr Kalyan Kumar Sarkar
PhD, Group Lead GxP Training and Learning, Novartis

The Gap Between Strategy and Reality

One of the most valuable aspects of the ISB experience was how consistently it forced us to confront the gap between strategy and execution. This is something no leadership certificate alone can fully prepare you for.

Organisations always exist in two forms. There is an organisation that appears in presentations, dashboards, and strategy documents. And then there is the organisation people experience every day through decisions, behaviours, trade-offs, and informal dynamics. The two rarely align perfectly.

And leadership, I realised, sits exactly in that gap.

Judgment is not built only through knowledge or experience. It is built through exposure. Through listening deeply enough to notice what is not being said. Through staying close enough to reality that you can recognise friction before it becomes failure. What made this even more powerful was the cohort itself. Leaders from technology, consulting, manufacturing, finance, healthcare, and consumer businesses brought completely different lenses to the same problem.

What looked like a process issue to one person appeared as a culture challenge to another. What seemed like an execution gap for one leader looked like a design flaw for someone else. Those differences were not contradictions. They were signals of how layered reality actually is. This is something no single leadership course can fully simulate.

Leadership Is Less About Control, More About Design

Another idea that stayed with me is this: leadership is less about control and more about design. That distinction matters more than it first appears. It is also a perspective that reshapes how leadership training should ideally be approached.

Many leaders unintentionally become central to every important decision. Teams wait for direction, escalation becomes routine, and progress depends heavily on intervention. In the short term, this can feel efficient. But over time, it limits scale and slows down ownership.

The more sustainable approach is different. It is about creating conditions where better decisions happen without you being present in every room. That requires trust, but also intent. Because once you stop trying to control every outcome, you start paying attention to what actually drives those outcomes. Systems, incentives, communication flows, and behavioural patterns.

Leadership, in that sense, becomes an act of design. Not just of strategy, but of environments where people can think, decide, and act more effectively. And that shift changes how you show up entirely. It is something no standalone leadership certification can guarantee, but the right leadership programme can help you experience.

From Having Answers to Asking Better Questions

The Essentials of Leadership Programme also made me reflect on how easily experience can become both an advantage and a limitation. At a certain stage in your career, things begin to feel predictable. You know your domain well. Decisions come faster. Patterns become familiar. Confidence builds naturally.

But experience, if not re-examined, can reduce curiosity. This is something even the most advanced leadership training must guard against.

ISB challenged that comfort repeatedly. Not by dismissing experience, but by forcing us to revisit it with newer questions. To ask whether the assumptions that worked earlier still hold in changing contexts. To test whether confidence is backed by relevance or just familiarity. That shift was subtle but important.

From having answers to asking better questions.

From managing people to trusting them.

From relying on experience to continuously re-evaluating it.

And perhaps most importantly, from viewing leadership as authority to viewing it as influence. Because there is a difference between being good at your domain and shaping how others think about it. One builds credibility. The other builds long-term impact.

That original question still stays with me: what happens when this meets reality? Because ultimately, leadership is not tested in strategy documents or classroom discussions, or even in a leadership certificate. It is tested in imperfect conditions. In moments where plans meet uncertainty, where teams face pressure, and where decisions carry consequences beyond the spreadsheet.

The leaders who navigate those moments well are rarely the ones with the cleanest answers. They are the ones who stay closest to reality, remain curious enough to keep questioning themselves, and create environments where better thinking can happen collectively.

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Synopsis

Dr Kalyan Kumar Sarkar, PhD, Group Lead GxP Training and Learning, Novartis, who pursued the Essentials of Leadership programme, reflects on a defining classroom moment that challenged his belief in always having the right answers. The experience reshaped his view of leadership, highlighting the importance of questioning assumptions, staying close to reality, and recognising that judgment is built through real-world exposure, not just structured thinking.

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