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Putting your customers and consumers at the heart of your business strategy is the only sure way to build better businesses, says Aditya Ghosh, Co-Founder and Board Member Akasa Air, in conversation with Himanshu Tambe, Visiting Faculty, ISB.
Listen to the full podcast here, as they explore crisis management, problem solving for the customer, and why building better institutions is far more important than focussing on market share and valuations.
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