Why global firms see value in establishing GCCs in India

India has emerged as a leading destination for Global Capability Centres (GCC), with over 1,700 GCCs now operating across the country. In this episode of Industry Bytes, Viswa Manda, Vice President of Service Delivery at ADP Payroll Services, discusses the factors drawing global organisations to India, the frameworks enabling GCCs to scale effectively, and the growing shift from service delivery to product-led innovation.